Privacy

What this notice covers

This notice applies to the public KW Live website. It does not cover the separate private-beta platform or services governed by other written terms.

KW Live is responsible for personal information under its control in connection with this website. Questions and privacy requests can be sent to the privacy contact listed on this page.

Information we receive

This static website does not provide user accounts or a contact form, and KW Live does not add analytics or cookies to it.

If you contact KW Live by email, we receive the information you include, such as your name, email address, organization and message.

Like most websites, the hosting service may automatically receive basic request information such as an IP address, browser type, requested page, and date and time. This information is used to deliver, secure and troubleshoot the website.

Please do not send sensitive personal information, emergency information or confidential operational details through a general inquiry email.

How we use information

To respond to your question or professional inquiry.
To operate, secure and troubleshoot the public website.
To maintain necessary business correspondence and records.
To comply with applicable legal obligations.

KW Live does not use this public website to create advertising profiles or make automated decisions about visitors.

Website-hosting, network and email providers may process information as needed to provide those services. Their systems may operate outside Ontario or Canada, where information can be subject to the laws of another jurisdiction.

Information may also be disclosed where required by law or where reasonably necessary to investigate security concerns or protect legal rights.

Retention and safeguards

Inquiry information and business correspondence are kept only as long as reasonably needed for the inquiry, an ongoing business relationship, legal obligations or necessary recordkeeping.

Reasonable safeguards are used for information under KW Live's control, taking account of its sensitivity. No email or internet service is completely secure.

Questions and privacy requests

You may ask what personal information KW Live holds about your inquiry and request access or correction, subject to applicable law. You may also ask a question or raise a concern about these practices by emailing trigger@kw-live.com.

Identity may need to be verified before personal information is disclosed or changed.

Changes to this notice

This notice may be updated when the website or its information practices change. The current last-updated date will remain shown on this page.